FAQ's & Support
We have 2 forms of information & support for users - our FAQ's (below) and our Support forum.
We welcome and appreciate 'feature requests' - please submit here
Useful questions & answers submitted by users will added below (contact us here).
Please click the below FAQ's to expand
The subscription gives you the following:
1. The ability to download the extension, gain support & updates for the duration of the subscription period.
2. You can use the extension on unlimited domains/sites.
3. You can continue to use the extension after your subscription runs out.
4. Upon the subscription finishing, you'll have to renew it to get updates, patches, new enhancements & support moving forward
The extension includes the following items:
- 1 x component
- 1 x plugin
- 1 x module
- 1 x example K2 item.php file
- 1 x PDF readme file
For those purchasing the forms version:
- 2 x example forms
(for RSfroms1Pro v.14 - available at www.rsjoomla.com)
- 1 x extra information in the PDF readme file on how to in stall/use the forms
To install the extension, please do the following:
- In the Administrator, go to 'Extensions > Install/Uninstall'
- Install the Module, Plugin & Component
- Then go to 'Extensions > Plugin Manager' and publish the Plugin
- In the original zip file that you received, add the code supplied in the PDF to your K2 items.php or copy the supplied items.php to the html folder of your template
As a paying member you will be notified of updates, fixes & enhancements by email.
At this moment in time we take payments via Paypal.
You can also pay via credit/debit card using this service.
Please check the shop extension page for further information.